PEARL

• 2020-2023: Business Analyst, Kasikorn Business-Technology Group (KBTG)

Company Overview

KASIKORN Business-Technology Group (KBTG) is the technology division of Kasikornbank, Thailand’s number one bank, driving digital transformation through innovative financial technology. It develops and manages key platforms like the K PLUS mobile app, serving millions of users with cutting-edge solutions. KBTG leverages advanced technologies such as AI, machine learning, and blockchain to enhance banking services and customer experience. Committed to regional expansion, it aims to be a top tech leader in Southeast Asia.

Project Led

 Loan Approval Application

Responsibilities:
Led requirements engineering and system design
Gathered input from stakeholders
Translated business needs into technical specs with UML
Oversaw legacy migration and ensured zero production incidents
Developed interactive dashboards to monitor loan approval rate

Technical Implementation:
Applied UML for design
Used Agile sprints
Coordinated legacy system migration
Implemented rigorous testing

Business Impact:
Zero production incidents
Improved application reliability
Enhanced user experience
Supported millions of daily transactions.

Skills Demonstrated:
Business Analysis, System Design, Agile Leadership, Stakeholder Collaboration, Requirement Translation, Risk Management

Cheque Management System

Responsibilities:
Led System Design
Improved User Experience
Gathered requirements
Collaborated with cross-functional team (Developers, Business Users, Legacy Systems, and Testers)

Technical Implementation:
Used UML
Used Agile sprint
Created test cases
Coordinated migration strategies

Business Impact:
Smoother cheque processing with zero system downtime
Increased customer satisfaction and better process efficiency by reducing customer touchpoints and shortening process

Skills Demonstrated:
Digital Transformation, Process Optimization, Agile Management, Requirements Engineering, Stakeholder Engagement

Cash Management System

Responsibilities:
Led business analysis and system design
Gathered detailed requirements
Facilitated legacy migration
Eensured seamless production rollout
Managed cross-functional team
Developed interactive dashboards to track transaction

Technical Implementation:
Designed with UML
Led bi-weekly Agile sprints
Ccoordinated testing and migration plans

Business Impact:
Seamless integration of cash collection and foreign note management with zero incidents
Streamlined cash operations

Skills Demonstrated: Cross-functional Leadership, Agile Project Management, Technical Design, Stakeholder Communication, Change Management

ATM Installation Project

Responsibilities:
Led business analysis and system design for the ATM installation
Partnered with a major retail store chain
Gathered requirements from internal teams, retail partners, and vendors
Modeled the money collection routing algorithm
Developed interactive dashboards to monitor revenue growth and partner performance
Coordinated testing and migration plans to ensure smooth production deployment

Technical Implementation:
Utilized UML for system design and process mapping
Applied Agile project management with bi-weekly sprints
Implemented SQL for data pipelines
Used Tableau for Data Visualization

Business Impact:
Acheived 20M Baht (600K USD) in revenue growth
Achieved optimized money collection routes resulting in reduced operational expenses by 15%
Supported successful expansion of ATM network with no service disruptions during rollout.

Skills Demonstrated:
Business Analysis, System Design, Stakeholder Collaboration, Process Optimization, Data Visualization, Agile Project Management, Vendor Coordination.