2020-2023: Product Manager, Kasikorn Business-Technology Group (KBTG)
Company Overview
KASIKORN Business-Technology Group (KBTG) is the technology division of Kasikornbank, Thailand’s number one bank, driving digital transformation through innovative financial technology. It develops and manages key platforms like the K PLUS mobile app, serving millions of users with cutting-edge solutions. KBTG leverages advanced technologies such as AI, machine learning, and blockchain to enhance banking services and customer experience. Committed to regional expansion, it aims to be a top tech leader in Southeast Asia.
Project Example
Loan Application
Responsibilities:
Led requirements engineering and system design
Gathered input from stakeholders
Translated business needs into technical specs
Oversaw legacy migration and ensured zero production incidents
Developed interactive dashboards to monitor loan approval rate
Technical Implementation:
Applied UML for design
Used Agile sprints
Coordinated legacy system migration
Implemented rigorous testing
Business Impact:
Zero production incidents
Improved application reliability
Enhanced user experience
Supported millions of daily transactions.
Skills Demonstrated:
Business Analysis, System Design, Agile Leadership, Stakeholder Collaboration, Requirement Translation, Risk Management
Cheque Management System
Responsibilities:
Led System UX/UI Design
Improved User Experience
Gathered requirements
Collaborated with cross-functional team (Developers, Business Users, Legacy Systems, and Testers)
Technical Implementation:
Used Figma
Used Agile sprint
Created test cases
Coordinated migration strategies
Business Impact:
Smoother cheque processing with zero system downtime
Increased customer satisfaction and better process efficiency by reducing customer touchpoints and shortening process
Skills Demonstrated:
Digital Transformation, Process Optimization, Agile Management, Requirements Engineering, Stakeholder Engagement
Cash Management System
Responsibilities:
Led business analysis and system design
Gathered detailed requirements
Facilitated legacy migration
Eensured seamless production rollout
Managed cross-functional team
Developed interactive dashboards to track transaction
Technical Implementation:
Designed with UML
Led bi-weekly Agile sprints
Ccoordinated testing and migration plans
Business Impact:
Seamless integration of cash collection and foreign note management with zero incidents
Streamlined cash operations
Skills Demonstrated: Cross-functional Leadership, Agile Project Management, Technical Design, Stakeholder Communication, Change Management
ATM Installation Project
PEARL 